Bad weather just hit and I need to cancel my event. What do I do?

First, contact your ISP representative. They’ll work with you to figure out the best course of action.

If we can reschedule your event: Make sure to post on your event’s StarCityGames.com Facebook page and do your best to let local players know about the changed date.

If we can’t reschedule your event: We will offer you credit toward your next event or a full refund so your next event has every chance to be a success.

Weather happens and we get that. We had to cancel an Open in February 2014 because of a snowstorm, so you’re not alone! Just remember: talk to your ISP representative as soon as possible. That gives us the most options and the best chance to accommodate you.