FREQUENTLY ASKED QUESTIONS

What is StarCityGames.com® Organizer Rewards?

StarCityGames.com® Organizer Rewards is a program designed to reward organizers for supporting their local Magic community by running StarCityGames.com® In-Store Programs events. The points you earn are used to unlock exclusive items for your store, extra benefits when scheduling, and free events!

How do I earn StarCityGames.com® Organizer Rewards Points?

You earn points by running StarCityGames.com® In-Store Programs events. Bonus Points are also available!

Event Base Points Bonus Points Total Points
Super IQ Plus 310 100 410
Super IQ 300 100 400
IQ Plus 260 100 360
IQ 250 100 350
Game Night Plus 200 50 250
Game Night 100 50 150
Tournament Booster 10 0 10

How do Bonus Points work?

For Invitational Qualifier events you can earn 50 bonus points for paying for your event within seven days of approval and 50 bonus points for reporting all of your post-event information by the Wednesday after your event–this includes the Top 8 decklists, Winner’s Photo, and WER File.

For Game Night and Game Night Plus events, you can earn 50 bonus points for being enrolled in the automated recurring billing system.

What are the reward tiers?

The reward tiers are as follows:

Status Level Points Benefits
0 Free Advertising Materials
Access to the SCG Organizer Community on Facebook
1,500 Free Advertising Materials
Access to the SCG Organizer Community on Facebook
SCG Premium Access
3,000 Free Advertising Materials
Access to the SCG Organizer Community on Facebook
SCG Premium Access
3-Star Priority Approval
3-Star Priority Scheduling (3 days early/1 event)
6,000 Free Advertising Materials
Access to the SCG Organizer Community on Facebook
SCG Premium Access
4-Star Priority Approval
4-Star Priority Scheduling (5 days early/1 event)
2.5% Back as StarCityGames.com® store credit
8,000 Free Advertising Materials
Access to the SCG Organizer Community on Facebook
SCG Premium Access
5-Star Priority Approval
5-Star Priority Scheduling (7 days early/2 events)
5% Back as StarCityGames.com® store credit

What Advertising Materials are included?

Organizers will receive posters and other materials for use in advertising their upcoming events!

What is the SCG Organizer Community?

The SCG Organizer Community is a Facebook group that allows approved ISP organizers to interact with StarCityGames.com’s ISP representatives and brainstorm/discuss ideas with one another in order to increase sales and grow local communities.

What does SCG Premium Access mean?

StarCityGames.com Premium is a subscription service for 1 calendar year that provides members exclusive access to top-level strategy articles, video content, new decklists and entertaining reports from many of the best players and writers that the game has to offer.

What is Priority Approval?

Priority Approval means your events will be approved before organizers in a lower tier. The StarCityGames.com In-Store Programs team will process pending applications from the highest tier level organizers first, in descending order.

What is Priority Scheduling?

Priority Scheduling means that, depending on your status tier, you will have access to scheduling an event or events before the scheduling window officially opens to other organizers.

What is StarCityGames.com® store credit?

This benefit means that for each event, you will receive your reward-tier percentage of what you paid in event fees back as StarCityGames.com® store credit eligible to purchase items from the StarCityGames.com® store.

When are points credited to my account?

For Invitational Qualifiers, points are awarded to your account when your WER file is uploaded to the event in Organizer Tools. For Game Night, points are awarded on the first of every month enrolled. Note that such updates may not be instantaneous and could require a business day or more to appear.

If you have questions about your points, please contact us at 540-685-4386.

Do my points expire?

No. The points you earn are yours to keep and spend on redeemable events and rewards for as long as you have an organizer account.

What can I redeem with my points?

You can redeem your points for free events:

Points Event
3000 Super IQ
2000 Invitational Qualifier

If I redeem my points, do they take away from my Organizer Rewards Status?

No, spending points does not subtract from your Organizer Rewards Status. With that being said, points earned to spend are not reset and do not expire.

What events qualify for points?

Only events with an event fee paid in full qualify for Organizer Rewards Points.

Why are my points listed as Pending?

Points are listed as pending until your WER file is uploaded to your event in Organizer Tools. Also note it may take up to a business day for your points to transfer.

I ran an IQ with a free or discounted offer, do I get points?

Only events paid with a full event fee are eligible for Organizer Rewards Points.

How do I redeem my points?

Visit the Organizer Rewards Points Store!

There is a problem with my point total, what do I do?

Please contact an ISP Representative at 540-685-4386 if you believe there is an issue with your point total. Note it may take a business day before the issue is handled.

Where can I find the full Terms of Service?

You can read the full Terms of Service HERE.